Small Business Services

You don’t need a massive platform to get real results. We bring battle‑tested engineering practices to small teams and owner‑operators, focusing on essentials that cut manual work, improve reliability, and smooth the customer experience.

What we do

Packages

Clear, scoped packages with transparent price ranges and defined deliverables. Built to reduce risk, ship quickly, and leave you with a foundation you can build on.

Final pricing depends on scope, systems involved, and constraints (security, compliance, timelines). We’ll confirm a fixed fee after a short discovery call.

Our project pricing covers the design, setup, and delivery of the work described in each package. This is a one-time professional services fee for building and configuring your systems.

Most solutions also rely on third-party services such as hosting, email providers, automation tools, or analytics platforms. These ongoing infrastructure or software costs are paid directly by you to the provider and are not included in project pricing unless explicitly stated.

If you want us to manage, monitor, or maintain your systems after delivery, that is offered separately as an ongoing care plan. Management and support fees are distinct from infrastructure costs and are always clearly scoped and priced in advance.

Wherever possible, we select tools with transparent pricing and avoid locking you into platforms that make it difficult to understand or control long-term costs.

How it works

• Discover
• Plan
• Build
• Enable

• Discover: 45‑minute call to understand goals, constraints, and what “good” looks like.
• Plan: Fixed scope and timeline, clear deliverables - no surprises.
• Build: Short iterations with demos and checkpoints; we keep you in the loop.
• Enable: Simple docs, checklists, and training so your team can run it day‑to‑day.

Deliverables

• Working solutions, not decks: deployed site, live automations, or dashboards in your account.
• Access & ownership: You own everything we build: repos, accounts, and artifacts. We don’t like vendor lock-in, and we won’t put you in that position either.
• Runbooks & training: clear steps for routine tasks and incidents.
• Roadmap next steps: prioritized ideas for future improvements.

Outcomes

FAQs

• Do I need to be technical to work with you?

  No. We handle the technical work end-to-end and translate it into plain language. You’ll understand what’s being built, why it matters, and how it affects your day-to-day operations.

• How will my team know how to use and maintain what you build?

  We provide written runbooks, step-by-step guides, and walkthroughs for common tasks. Before handoff, we review these materials with you so your team knows how to operate the system confidently.

• Do you provide training?

  Yes. Depending on the work, this may include live training sessions, recorded walkthroughs, or short workshops tailored to your team. Training is focused on real scenarios your team will encounter, not generic demos.

• Will you help us decide what to build?

  Yes. We start by understanding how your business operates today. Together, we identify a specific workflow or problem to improve, define what success looks like, and agree on a practical scope before any work begins.

• How involved do we need to be during the project?

  We keep your involvement focused and efficient. You’ll participate in an initial discovery session, review progress at agreed checkpoints, and join a final walkthrough and handoff. We handle planning, setup, and execution.

• Can we start small and expand later?

  Yes. Most clients start with a single, clearly scoped engagement. Once that work is live and providing value, we can expand incrementally based on your priorities.

• What tools or software will we end up using?

  We work within your reality first.

  If you already have systems, platforms, or tooling in place, we start there. We respect existing investments and team familiarity, and we design solutions that fit naturally into the way your organization already operates.

  When new tools are required, we select them deliberately - based on your needs, budget, and the level of operational complexity your team is comfortable supporting. We favor widely adopted, well-supported technologies that are easy to maintain and straightforward to evolve over time.

  Whenever possible, we lean toward open-source and standards-based tools to avoid unnecessary vendor lock-in. Our goal is to leave you with systems your team understands, owns, and can continue to run independently - without being tied to specialized platforms or long-term dependencies.

• Will we own everything that’s built?

  Yes. You own all accounts, configurations, dashboards, automations, and documentation. Nothing is proprietary or withheld, and you are not dependent on us to keep things running.

• What happens after the work is completed?

  We finish with a structured handoff: documentation, runbooks, training, and a review of next steps. Ongoing support is optional and available if you want continued help or periodic check-ins.

• How does pricing work?

  We work with clear scopes and transparent price ranges. Before any work begins, we provide a written, itemized proposal that outlines exactly what’s included, what will be delivered, and the fixed cost for that work.

  Project pricing covers one-time professional services for design, setup, and implementation. Any ongoing third-party costs (such as hosting, software subscriptions, or usage-based services) are listed separately and paid directly to the provider.

  Optional ongoing support or system management is scoped and priced independently, so you can decide what level of involvement makes sense for your business - now or later.